As a startup owner, it's no wonder you are juggling a hundred things at once. And remember, if you are dropping the ball on any one of them, it will truly cost you. Often, you’re losing revenue or ending up with your dream company in a dark hole!

Studies show that 37% of small businesses outsource at least one business process. And the most notable part is that startups are increasingly leading the way.

Do you know why?

Professional outsourcing helps you save time, reduce costs, and stay focused on growth. If you are managing payroll, handling support tickets, or cleaning up your data, outsourcing is an effective way to help you get access to expert help without the overhead.

Have a look at our effective guide and know about the must-have 10 tasks you need to outsource as a responsible startup owner and help your company grow.

1. IT Infrastructure and Support

Technology is ever-evolving by nature, and as a completely new business, managing innovation is another big headache. Managing servers, networks, and cloud environments internally often leads to costly delays and inefficiencies.

Up to 38% of startups run out of money during development. So it is obvious they struggle to maintain strong IT systems due to resource limitations.

Even such minor outages can hurt productivity and delay deliverables. Remember, a few hours of downtime damage customer trust and lead to lost revenue.

So, access to outsourcing such important tasks becomes a smart business move. Through outsourcing, a skilled team monitors systems around the clock.

They constantly update technology and security measures. It not only reduces downtime and technical problems but also opens the door to smooth operation.

What to Outsource -

• Help desk and end-user support services
• Network monitoring and maintenance
• Data backup and disaster recovery
• Hardware and software management
• Remote device and user management (BYOD support)
• Email server and communication systems
• Virtual CIO or IT strategy consulting

2. Content Creation

Content is the core of how you are delivering your brand message to the audience.

“Content builds relationships. Relationships are built on trust. Trust drives revenue.”    Andrew Davis.

This digital marketing strategist clearly highlights how effective content is foundational for ultimate business growth.

But the saddest reality is that startups face huge challenges in producing it. It is obvious you need blogs, videos, emails, social media, and more. Regularly and constantly!!

But finding the time, ideas, and consistency is sky-high tough. Without such a clear system, chances are you may end up rushing or skipping content altogether.

The effects? Huge!

Take the example of Blue Apron- a pioneer in meal kit delivery.

Hurt engagement, slowed growth, and weakened brand trust. Only just due to inconsistency.

That’s where outsourcing services becomes essential. A reliable content management team offers you strategy, writing, and editing of valuable pieces. They are experts in how to optimize for SEO, connect with readers, and build your voice.

What to Outsource-

• Blog writing and SEO optimization
• Social media post creation
• Newsletter and email campaign writing
• Video scripting and editing
• Podcast planning and post-production
• Graphic design for posts and articles
• Copywriting for ads, landing pages, and CTAs

3. Software and Web Development

A high-functioning website is your business front that remains open 24/7. But building that efficient site is nothing but packed with unlimited challenges.

Startups likely face big hurdles with planning, choosing tech stacks, and designing for users. Without the right expertise, chances are you will face projects breaking down quickly.

Delays, bugs, and failed integrations just waste money and damage trust.

Planning to manage in-house developers for technology updates?

Possible, but be ready for a huge expense.

So, without thinking twice, startups must outsource web development services and software solutions to a skilled team.

Partner with a full-stack team with experience in planning, coding, testing, and launching. They bring the right frameworks, follow DevOps, and utilize agile workflows. A reliable outsourcing company covers every starting point from planning, prototyping, UI/UX, deployment, to delivery.

You can easily get ongoing management, QA, deployment help, and tech support.

What to Outsource-

• Custom website and web app development
• Mobile app development (iOS, Android, cross-platform)
• UI/UX design and user testing
• Frontend and backend development
• DevOps and CI/CD pipeline setup
• Cloud platform setup and migration
• Performance optimization
• Cross-browser and cross-device testing

4. Human Resources Management

As a startup, a notable risk of business is scaling team too fast! That’s good news. But often they make huge hiring mistakes. You may overspend on salaries, misjudge roles, or hire without structure.

The saddest part is that many startups lack internal HR expertise and resources. That’s the start where they fail to handle recruiting, payroll, benefits, and employee relations effectively.

There is often no onboarding plan, and no compliance process in place. Payroll gets delayed or mishandled. Legal risks grow silently.

With outsourcing, you can fix these cracks early. They expertly handle hiring, compliance, and employee support with proven systems.

Even up to 80% of organizations, including startups, outsource at least one HR function, such as recruiting, and take advantage of the management complexity.

So why not you?

Head to top leading companies like Merit and hire top talent with up to 80% cost reduction.

What to Outsource-

• Recruitment and onboarding
• Employee recordkeeping
• Payroll processing
• Performance reviews
• HR software setup and support
• Compliance and labor law guidance
• Benefits administration
• Manager coaching and leadership development

5. Digital Marketing

“Doing business without advertising is like winking at a girl in the dark. You know what you are doing, but nobody else does.”

Steuart Henderson Britt

I know you are also planning to reach out with your brand voice. But sadly, startups often face multiple marketing challenges. Starting from limited budgets, unclear goals, to little to no expertise are also just stuck in place.

The biggest stuff?

You will almost always fail to reach audiences or adapt to rapid digital changes.

If you don’t know who you're selling to, your message falls flat.

As a newbie here, you might struggle with your digital marketing wording-

Google Ads and LinkedIn campaigns. strategy adjustments, A/B testing, email marketing, social media management, and all!

Along with this, you have to compete with the big brands - another notable challenge!

Well, you may not have their budget. You can apply the right strategy to beat them, and that is outsourced marketing experts!

They help you get smart, market your brand voice, and build high-impact campaigns according to your niche audiences.

By doing so, rather than spreading your message thin, you deliver highly relevant content.

What to Outsource-

• Paid ads (Meta, Google, LinkedIn)
• SEO and keyword research
• Email marketing and automations
• Social media strategy and posting
• Marketing analytics and reporting
• Conversion tracking and CRO
• Competitor and audience research
• Website audits and SEO fixes
• Campaign planning and strategy
• SEO Optimization

6. Accounting and Bookkeeping

About 16% of startups face serious challenges due to financial mismanagement.

It often includes poor accounting practices, which cause operational difficulties and increased risk of failure. Like what?

Cash shortages, missed tax filings, inaccurate reporting. Ultimately, you may lose investor trust. The reality is even worse. By gradually slowing down your workflows, you will likely kill your business.

Even along with accounting, you must focus on balancing the books. You should have accurate data at your fingertips. Such as cash flow, burn rate, and margins that help you adjust your strategy as needed.

This is where outsourced accountants come in. Through their expertise, you can ensure that to get the right structure, and daily discipline for your financial documentation.

They help manage cash flow, forecasting and budgeting, structuring your filing, and optimizing your deductions. You can keep your company compliant across jurisdictions.

What to Outsource-

• Day-to-day bookkeeping and journal entries
• Monthly financial statement preparation
• Tax planning and filing
• Fractional CFO services
• Accounts payable and receivable tracking
• R&D credit applications and incentive tracking
• Sales tax, VAT, and compliance reporting=

7. Customer Support

Before moving to that, let’s have a look at what the CEO of Zappos is saying here:

“Customer service shouldn’t just be a department, it should be the entire company.”

It is clearly highlighted that startups must prioritize customer support at the organizational level. It has even become true when small teams quickly get overwhelmed by the engagement and lack to manage them well.

The effect?

Miss messages, lose track of replies, or overlook urgent issues. For this, threads get easily buried, and you may end up harming customer satisfaction and brand reputation.

Even 86% of customers say they’ll pay more for a better experience. So that’s a clear signal you need to focus on enhancing support service and better to source it to a skilled team.

They help startups scale without hiring a full internal team. You get trained agents managing tickets across email, chat, and social platforms.

By this, response times drop, and satisfaction goes up!!!

What to Outsource-

• Multichannel customer support (email, chat, social media)
• 24/7 ticket handling and escalation
• Technical product support and troubleshooting
• Helpdesk and knowledge base management
• Customer feedback collection and analysis
• Live chat setup and management
• Onboarding and customer success outreach
• Support performance reporting and KPIs

8. Cybersecurity

Did you know Coinbase, a major cryptocurrency exchange company, faced a major real cybersecurity threat? Hackers bribed third-party customer support agents to get internal access to Coinbase systems. The result?

They successfully stole sensitive personal data of about 70,000 users.

Significant drop in stock value after disclosure

So you can understand, as a startup, how much you are at risk of such a threat, as startups rarely focus on security as their core purpose. It is usually due to a lack of time, a small budget, or expertise.

But you may end up with untold damage like drained company funds, leaks of sensitive user data, and often expose noncompliance.

So this is the right time to outsource cybersecurity. You will get access to specialists who offer continuous monitoring and rapid incident response.

What to Outsource-

• Security audits and vulnerability assessments
• Cloud infrastructure security (AWS, Azure, GCP)
• Centralized access control (SSO, MFA, RBAC)
• Endpoint protection for laptops and mobile devices
• Email phishing detection and threat monitoring
• Compliance readiness (SOC 2, GDPR, HIPAA)
• Data encryption and secure backups

9. Administrative Tasks

As a startup, you must speed up the process to tackle the overall challenges, but the speed dies in spreadsheets, inbox clutter, and endless calendar juggling.

You may spend longer hours scheduling meetings or organizing documents. Often, just managing invoices or chasing expense reports. It's nothing but a clear burden.

The truth is that most administrative tasks are simple, anyone can do but they pile up fast. Even as your team grows, admin chaos multiplies. Shared folders become black holes.

Only by admin tasks outsourcing, you can save your company from all this clutter. The virtual assistants, admin specialists, and operations pros will handle your admin tasks in such a professional way that you can focus on growth.

What to Outsource-

• Calendar and meeting scheduling
• Travel booking and itinerary management
• Inbox organization and email triage
• Expense tracking and reimbursement processing
• Data entry and CRM updates
• Document formatting and template creation
• Online research and lead generation support
• Internal process documentation

10. Data Entry and Management

Startups mostly rely on data. Handling it manually slows your company down. You are likely surveying results, invoices, leads, or catalog updates one field at a time.

It is completely a drain of hours and creates unnecessary risks. Even though automation is widely recognized now, manual data entry still thrives as a crazy question in areas where precision, verification, or customization are required.

The real result?

It’s labor-intensive, error-prone, and hard to scale.

So as your startup grows and starts to notice that your data needs multiply, you can quickly move to outsourcing this task to a skilled team. Trained specialists handle repetitive data work with high accuracy. They utilize industry-leading software and offer expertise to streamline the workflows. It makes your business more agile.

What to Outsource:

• Manual data entry from paper forms, surveys, or PDFs
• Invoice, purchase order, and receipt entry
• CRM updates and lead/contact data input
• Excel-based report formatting and compilation
• Inventory or catalog data population
• Data cleansing, deduplication, and validation
• Data migration across platforms or tools
• Indexing, tagging, and metadata organization

How To Choose The Right Outsourcing Company

Outsourcing the wrong task to the wrong partner can hurt more than help you. That’s why you need to be very strategic and precise in choosing the right outsourcing services for your specific projects.

Here are some key considerations you can look at:

Expertise and Track Record

First off, focus on companies with proven results in your industry. For this, review their website and check case studies and past client feedback. Ensure they have already handled startups and your specific type of task.

Service Quality and Technology

The company should be technologically enhanced and follow quality standards. Ask about the tools and framework they are utilizing. Make sure they update technology regularly for security and efficiency.

Strong Communication Commitment

Before finalizing your decision, assess their response times during early talks. Choose partners who assign a single point of contact for updates and quick issue resolution.

Data Security and Compliance

Prioritize companies with international certifications such as ISO, SOC, and GDPR. Do ask about their encryption, access controls, and incident response plans.

Clear Contracts and Pricing

Must go with the company offering simple contracts having deliverables, deadlines, and service levels. They should show you transparent pricing models without any hidden charges. Review the exit terms in case you need to switch providers.

In Closing

If you want to get the right growth plan for your dream startup. It is wise to partner with a trusted company for your specific project. It’s a smart way to boost efficiency, free up your team, and focus on what truly matters.

The expertise team handles repetitive or offers specialized tasks such as HR, admin, customer support, and IT very professionally and kickstarts your success.

If you are still confused about where to start, just hit the contact button. We’ve helped thousands of businesses hire top overseas professionals who can expertly handle various operational tasks. And the time is now yours.

Let’s find out what’s slowing you down and match you with what exactly you need.

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Get to know the top 10 tasks startups should outsource to save time and costs. Get expert help and focus on growing your business.